Robert A. Ruffner Real Estate Salesperson

We really enjoyed our dealings with Robert.

Rob goes above and beyond to get the job done. He knows a lot of information, an outstanding member of the community, & very friendly person. I recommend him to anyone looking to purchase a home because of all the wonderful things that he brings to the table.

I knew Rob and knew he would do a great job for us.

Rob did a phenomenal job and the results speak for themselves. The house went on the market Friday afternoon and we had 20+ offers and selected one of them Monday night. Rob continued his excellent communication, keeping us in the loop regarding home inspections, appraisal, etc. Everything went unbelievably smoothly.

Rob made us feel that the sale of our house and our satisfaction were his number one priority. Selling your house is stressful and Rob did everything he could to make it as painless and easy as possible.

Rob was attentive to all the big and little details. He had an excellent marketing campaign that was wildly successful. He communicated well. We had a couple of severe wind storms that blew the century 21 sign askew and Rob was there the next day, in the freezing weather, to straighten the sign. No detail was left out. I have recommended him to a couple of friends and will continue to do so.

Rob is a very knowledgeable person, who is highly skilled, personable and very helpful. Excellent job with both my business and personal property sales.

Rob is a professional. We appreciated working with him in purchasing our home, and 3.5 years later, working again with him in selling that same home. His knowledge of the WNY real estate market, and the town, was on point. He was patient in explaining all aspects of our sale. We are so satisfied with Rob.

Having known Rob for many years,I had no doubt he would do a fabulous job. He has a thorough understanding of the business and works extremely well with his clients. He understood what I wanted and delivered in a timely manner.

By using e-signatures on contracts, Rob sped up the process. Rob was also willing to meet me halfway when paperwork needed to be exchanged which save me a few hundred miles of travel as this sale was part of an estate.

With Rob being in the community he was able to negotiate a cash deal for the sale thus saving me a great deal of expenses and time that would have been needed to stage the house. This worked to the advantage of the buyer as I was willing to discount the price to something much more attractive when compared to other housed in the neighborhood. Rob's estimated were right on as far as what the market would be and thus increased the sale price above initial expectations.

Rob was very helpful and understanding of our needs, he was able to match us with the house we wanted before it even hit the market. He knew we needed to move in as soon as we could and he made sure that all aspects of the purchase went smoothly and quickly for everyone ...!

Rob was referred to us and met us at an open house while we were visiting. We were sold on Rob in that visit bc of his extensive knowledge of the area. Rob was also very likable and understanding of our needs and desires for a home.

Rob had his work cut out for him with our deal. A difficult seller made the contract difficult to negotiate. Rob kept us in the loop 100% of the time and worked tirelessly to get us the right contract.

Rob exemplifies the qualities that make a realtor exceptional. He is diligent, hard-working, trustworthy and knowledgeable. Throughout the process he became a trusted friend.

Also, nobody knows East Aurora like Rob Ruffner. He is a part of the community and went out of his way to introduce us to this amazing community. Truly above and beyond!

In my youth I bought and sold many properties in western New York. I performed most of those transactions with the same broker/agent. During those years I had the opportunity to interact with many different sales agents and real estate companies. There are agents that will say whatever they have to "get the listing" but then have very limited abilities in marketing and bringing the parties together.

Robert Ruffner does all of these things in a seemingly effortless fashion while remaining the consummate Professional. His availability and patients is outstanding. I would strongly recommend his service to anyone who is seeking to buy or sell a property, regardless of their real estate knowledge!

Robert Ruffner made buying a house easy and stress-free. He talked me through the entire process from start to finish and answered all my questions thoroughly and made sure I understood what everything meant. We were able to see the house and put a bid in with no issues. I would recommend Rob to any home buyer, especially a first timer like me. Thank you Rob.

Rob is a phenomenal agent who is truly committed to his clients! Rob was always available to answer my questions quickly Rob goes above & beyond the call for his clients. He was excellent at explaining the complicated process of being a first time home buyer, and was patient through the process. I have and will continue to recommend Rob to my friends & family - Rob & the Century 21 Gold Standard team are truly the best around!

We enjoyed working with Robert Ruffner and all the other people at Century 21. As I mentioned, we relocated from Alaska to the Western New York area. Rob went out of his way to ensure that we knew the area, that we understood the tax issues for the house we eventually purchased. He listened to what we wanted and provided integral feedback to our questions. It was a wonderful experience working with Rob. Should we decide to sell, or purchase other property, Rob Ruffner will be the person to call.

We will refer him to our friends, neighbors, and family, as he is a pleasure to work with.

Rob was a great man to deal with. He was always available whenever we had any questions. He always made us feel like we were his only clients, even though we knew he had other people to help as well. He was helpful with his knowledge of the area and was very honest with what he thought about the property we were looking at. We looked at MANY locations before finally selecting our new home. One of the best moments that made us glad we chose Rob to help us actually occurred on the day before our closing. We did our final walk through and noticed some damage that wasn't there before. Rob immediately went to work and worked late into the night with the seller's realtor and our attorney to make things right for us. We appreciate everything he did for us and will gladly recommend him to anyone we know who is looking for a realtor in the future. Thanks for everything, Rob!

I felt Rob tried to get a good price for my house. He offered to plow the driveway when there was snow at the house. Rob went above and beyond and I appreciate his diligence.

Rob Ruffner is one of the main reasons we were able to find and purchase our home. Rob is approachable and professional. His ability to negotiate and seal the deal was impressive and I will always recommend him when someone I know is looking for a home.

Rob was a phenomenal agent who truly went above and beyond for the sale of my fathers estate, he made himself readily available both by phone and in person - he was also very accommodating to my hectic schedule. Rob made the sale as smooth as possible for all parties involved and worked tirelessly throughout the process to close the deal. I would highly recommend Rob to anyone looking to buy or sell a home. You will find no better agent and no one more invested in his clients. I am very grateful to Rob for helping us with the sale of our home and look forward to working with him again in the future.

Rob Ruffner is an absolute pleasure to work with and an agent that is willing to go the extra mile for his clients!!! He was always available to show homes no matter what time of day and always had his clients best interests in mind. If you're looking for an agent that is looking out for you, please go with Rob you won't be disappointed. Thanks Again Rob we absolutely love our home.

very attentive with all aspects of the sale